Privacy Policy

DCNetwork (“DCNetwork”, “we”, “us”) operates the website at dcnetwork.ai and the DCNetwork AI platform. We are committed to protecting your personal data and processing it lawfully, fairly, and transparently under the EU General Data Protection Regulation (GDPR).

The data controller is [[LEGAL ENTITY NAME — confirm with counsel]], registered at [[REGISTERED ADDRESS — confirm with counsel]] ([[COMPANY REG. NO. — confirm with counsel]]). For any privacy question or to exercise your rights, contact [email protected].

• Contact & enquiry data — name, email, company, and message when you request access, a brief, or contact us.
• Account data (platform) — wallet address and, if you use social sign-in, the identifiers your chosen provider returns.
• Usage & content data (platform) — the prompts, files, and workspace content you create, plus operational logs needed to run the service.
• Technical data — IP address, device/browser type, and, where you consent, privacy-friendly analytics about which pages you visit.

• To respond to enquiries and provide access you request (contract / pre-contract).
• To operate, secure, and improve the platform (legitimate interests).
• To meet legal, tax, and compliance obligations (legal obligation).
• To measure site performance and, only with your consent, run analytics (consent — see the Cookie Policy).

DCNetwork is built on member-owned, EU-sovereign infrastructure. We store and process personal data within the European Union by default. Where a sub-processor operates outside the EEA, transfers are governed by adequacy decisions or Standard Contractual Clauses; the specific safeguards are available on request.

We use a small number of processors to run the service — for example infrastructure hosting, transactional email, and (subject to your consent) privacy-friendly analytics. Each is bound by a data-processing agreement and may only process data on our instructions. A current list is available from [email protected].

We keep personal data only as long as necessary for the purpose it was collected: enquiry data for up to 24 months after last contact; account and content data for the life of your account plus a short wind-down window; and records we must keep for legal/tax reasons for the statutory period. We then delete or anonymise it.

Under the GDPR you have the right to:

• access, correct, or delete your personal data;
• restrict or object to processing, and to data portability;
• withdraw consent at any time (without affecting prior processing);
• lodge a complaint with your local supervisory authority (for EU residents, the data protection authority of your member state).

To exercise any right, email [email protected]. We respond within one month.

We protect data with encryption at rest and in transit, per-surface key isolation, strict access controls, and a crypto-agile backend engineered for post-quantum migration. See our Security & Compliance page for detail.

We may update this policy as the service evolves or the law changes. Material changes will be announced on this page with a new “last updated” date.